Agreements, Policies…

Policies and Agreements

If you have further questions about any of our policies or agreements call our customer service department at  608-427-6515 or 1-888-317-6565 during the hours of 8:00am to 4:30pm.

Internet Billing Agreement

Lynxx Networks will bill for Internet Access Service monthly. Payments are due when the bill is rendered and are payable at any payment center designated by Lynxx Networks. If payment in full is not received by the due date (10th of month), the account will be considered in default and service will be temporarily terminated. If your account is disconnected for any cause, you will be charged $25.00 to be reconnected.

Lynxx Networks invokes a return check charge policy. A $15.00 return check fee will be added to your account.

Service may be canceled by either party, at any time, with no penalty. If you elect to terminate your service in this manner, charges will cease upon receipt by Lynxx Networks of your request. Only Full Months Prepaid will be refunded (no partial month refunds).

Lynxx Networks reserves the right to change the rates and otherwise modify these Terms and Conditions by notifying you 10 days in advance of the effective date of the change. If you do not request your service to be terminated, it will be conclusively presumed that you consent to the new terms, conditions, and rates as notified.

LYNXX NETWORKS MAKES NO WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, FOR THE SERVICE IT IS PROVIDING. LYNXX NETWORKS ALSO DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Lynxx Networks intends that the service be used for educational and recreational purposes only. Lynxx Networks will not be responsible for any damage you suffer. This includes loss of data resulting from delays, non-deliveries, mis-deliveries, or service interruptions caused by Lynxx Networks own negligence or your errors or omissions.

Lynxx Networks may only be used for lawful purposes. Transmissions of any material in violation of a US or state law, rule or regulation is prohibited. This includes, but is not limited to: copyrighted material, material legally judged to be threatening or obscene, by local community standards, or material protected by trade secret, or inappropriate language used while in a chat room. You agree to indemnify and hold harmless Lynxx Networks, its affiliates, employees, officers, directors and suppliers from any claims resulting from your use of the service, which damages you or another party.

Lynxx Networks service is provided by Lynxx Networks and you understand that if you are unable to utilize the service for any reason you will still be responsible for payment unless you notify us in advance and request service to be terminated.


Internet Services — Subscriber Agreement TOS

Lynxx Networks is provided to you “as is.”

You may only use Lynxx Networks for legal purposes. You may not use Lynxx Networks or its services to publish, post, distribute or disseminate any defamatory, obscene, or other unlawful material or information, including another’s proprietary information, including trademarks or copyrighted information, without express authorization from the rights holder. Additionally, you may not use Lynxx Networks to collect or harvest personal information, including internet addresses, about Lynxx Networks users.

You must abide by any policies posted on Lynxx Networks or mailed to you by Lynxx Networks. You understand that Lynxx Networks provides no assistance, including the review, removal or editing of content posted on, or any customer support for the use of, the Lynxx Networks Web site(s).

Lynxx Networks uses their best efforts to maintain Lynxx Networks but are not responsible for the results of any defects that exist in Lynxx Networks, or any resulting lost profits or other consequential damages. You should not assume that Lynxx Networks or its content is error-free or that it will be suitable for the particular purpose that you have in mind when using it. Lynxx Networks may, in their sole discretion and at any time, modify or discontinue Lynxx Networks; limit, terminate or suspend your use of or access to Lynxx Networks; and/or make changes to these Terms of Use.

Lynxx Networks Software Registration Agreement
Your use of the Lynxx Networks software; (the “Software”) constitutes your acceptance, and agreement with Lynxx Networks as follows: You understand and reaffirm your agreement to Lynxx Networks then-current Terms of Service. You further agree and acknowledge that by using the Software to access the Lynxx Networks service, you will be subject to any applicable charges for the use of the Lynxx Networks service as set forth in the terms and conditions of the pricing plan you have chosen.

You understand that Lynxx Networks provides no assistance, including any technical or customer support, in the use of the Software, and that your use of the Software is at your own risk. The Software is provided “AS IS” and “AS AVAILABLE” and no warranties are provided, except as required by law. SPECIFICALLY, THE WARRANTIES FOR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.

Lynxx Networks are in no way liable for any claims arising from your use of the Software. As a condition of your use, you agree to indemnify Lynxx Networks for all claims relating to your downloading, use, reproduction of, and/or receipt or distribution of content through, the Software. Lynxx Networks reserves the right, in their sole discretion and at any time, to modify or discontinue the Software; limit, terminate or suspend your use of the Software; assess charges for the use of the Software in the future; and/or make changes to this Registration Agreement.

Copyright Notice
The documents and information provided by Lynxx Networks are copyrighted materials of Lynxx Networks and its information providers. Reproduction or storage of materials retrieved from this service is subject to the U.S. Copyright Act of 1976, Title 17 U.S.C.

Copyright Complaints
Lynxx Networks respects the intellectual property of others, and we ask our subscribers to do the same. Lynxx Networks may, in appropriate circumstances and at its discretion, terminate the accounts of users who infringe the intellectual property rights of others.

  1. If you believe that your work has been copied and is accessible on the Lynxx Networks service in a way that constitutes copyright infringement, you may notify Lynxx Networks by providing Lynxx Networks copyright agent the following information;
  2. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  3. A description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  4. Identification of the URL or other specific location on the Lynxx Networks site where the material that you claim is infringing is located;
  5. Your address, telephone number, and email address;
  6. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Lynxx Networks agent for notice of claims of copyright infringement can be reached as follows:

By mail: James Costello
Lynxx Networks
PO Box 267
Camp Douglas, WI 54618

By phone: (608) 427-6515
By email: Contact Form

Internet Policies

Consumer Internet Services Info & Policy

Lynxx Networks is a proud member of the Midwest TelNet (MWT) consortium. Midwest TelNet’s Web Page offers a bulletin board for users to exchange information, interesting web sites and information about Midwest TelNet’s members (such as Lynxx Networks) You may want to make Midwest TelNet your Internet start page. To find out your Internet usage for the month or change your password, simply click on the Support button on Midwest TelNet’s home page. Access your Postini junk email and virus filtering service on MWT’s home page. Please take a few minutes to review Midwest TelNet’s Acceptable Use Policy.

Billing Information

For Lynxx Networks telephone customers, your Internet billing will be included on your monthly telephone bill. For Lynxx Networks Internet only customers, you will receive a separate monthly Internet bill from Lynxx Networks. In both situations, you are billed one month in advance. The monthly billing cycle will be from the 1st of the month to the end of the month. The billing will begin on the 1st of the month after you sign up. Any prior usage will be considered free set-up time.

Wholesale Internet Interconnections Services

For rates, terms and conditions for Lynxx Networks provision of wireline broadband internet transport services (WBITS) providing wholesale interconnection between ISP’s and the company’s end user customers, please click here.

If you have any questions, please contact us at 608-427-6515, or (toll free) 1-888-317-6565 , or email using our Contact Form

Non-Discrimination Statement

This institution is an equal opportunity provider and employer.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at, at any USDA office or call (866)632-9992 to request the form.  You may also write a letter containing all of the information requested in the form.  Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202)690-7442 or email at

Open Internet Disclosure Information

The following Airstream and WIN disclosures are in reference to the FCC Open Internet Rules.

Service Description


Service Offerings

Airstream Communications and Wisconsin Independent Network directly offer broadband ISP services directly and through various Internet providers in select markets. Pricing for direct Internet connectivity provided to business customers is determined on an individual case basis.


Airstream and WIN offer a speed test site to any user or customer. It can be accessed here: Airstream Speed Test.

Congestion Management

Airstream and WIN do not implement any congestion management techniques. Airstream and WIN engineer and operate their network to accommodate the necessary traffic requirements, with ample capacity and redundancy to address peak traffic levels in the case of a partial network outage. In the event of congestion, all traffic is classified as best effort.

Content, Applications, Service and Device Providers

As a full service Internet Service Provider, Airstream and WIN deliver a full suite of Internet-based applications. These include:

– Email
– Web Hosting
– File Transfer Protocol

Airstream and WIN do not discriminate any customer traffic. Both companies utilize network management techniques that are equal and standard across all user applications. We do not modify our network to make our directly served applications perform better than applications a user would access over the general Internet. For example, Airstream and WIN do not manipulate our network to perform better for customers accessing Airstream email servers versus Airstream customers accessing Google’s gmail servers.

The network management practices employed by Airstream and WIN do not differ between our directly offered applications to those general applications offered over the Internet.

Security Measures

In the event of Denial of Service (DoS), Distributed Denial of Service (DDoS) attack,spoofing or other malicious traffic, Airstream and WIN will implement inbound and outbound traffic filtering and/or blocking on specific source and destination IP addresses. These actions will be performed to ensure reliability and availability of the Airstream and WIN network. These actions will not be utilized for normal Internet applications and traffic. In the case of any suspicious or malicious network activity, notification and forensic information will be made available to the appropriate law enforcement and network security resources for investigation.

Payment Information

Lynxx Networks services are billed one month in advance and pro-rated to the day the service was established.

Lynxx Networks bills are delivered by the first of the month and are due by the tenth of the month.  Lynxx Networks offers automatic payment of your monthly statement via automatic withdrawal from a checking or savings account or automatic payment by a debit or credit card.

Lynxx Networks offers the service of emailing monthly statements to its customers. It is very simple, contact Lynxx Networks with your valid email address and your statement will be emailed to you each month at the email address you provide us.

Customers may also mail their payments to Lynxx Networks using the bill stub, check or money order and the return envelope provided in the monthly statement.

The F & M Bank in Hustler and the Royal Bank in New Lisbon accept Lynxx payments up to the 10th of the month.

For the customer’s additional convenience, there are payment drop box locations at 201 Leer Street in New Lisbon, 127 U.S. Hwy 12 in Camp Douglas and 122 Main Street in Camp Douglas.

Digital Millennium Copyright Act Disclosure


Pursuant to Title II of the DMCA, all claims alleging copyright infringement for material that is believed to be residing on LVT Corp dba Lynxx Networks system or network should be promptly sent in the form of written notice to Lynxx Networks Designated Agent:

Designated Agent for DMCA Notices
Copyright Department
PO Box 267
Camp Douglas, WI 54660

Phone:  608.427.6515

Specific requirements for proper notification of claimed infringement are set forth in the DMCA (see 17 U.S.C.’512(c)(3)). Valid notification must be a written communication that includes all of the following elements:

  1. Signature of copyright owner or person authorized to act on behalf of the owner;
  2. Identification of copyrighted work claimed to be infringed;
  3. Identification of the material claimed to be infringing or to be the subject of infringing activity and information reasonably sufficient to permit the service provider to locate the material;
  4. Information reasonably sufficient to permit the service provider to contact the complaining party (address, phone number and, if available, email address);
  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained is not authorized by the copyright owner, its agent, or the law; and
  6. A statement, made under penalty of perjury, that the information in the notification is accurate, and that the complaining party is authorized to act on behalf of the owner of the exclusive right allegedly being infringed.

NOTE: There are substantial penalties for false claims (see 17 U.S.C.’512(f)-providing sanctions for material misrepresentations of copyright infringement).

Filing a DMCA counter-notification:

If a notice of alleged copyright infringement under the DMCA has been wrongly filed against you, you may submit a counter-notification to Lynxx Networks Designated Agent. Specific requirements for a proper counter-notification are set forth in the DMCA (see 17 U.S.C.’512(g)(3)). A valid counter-notification must be a written communication that includes all of the following elements:

  1. A physical or electronic signature;
  2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
  3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification; and
  4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of federal district court for the judicial district in which the address is located, or if your address is outside of the U.S., for any judicial district in which the service provider may be found, and that you will accept service of process from the complainant.

Upon receipt of a valid counter-notification, Lynxx Networks, will forward it to the original complainant who submitted the DMCA notice alleging copyright infringement. The original complainant will then have ten (10) days to notify Lynxx Networks that is has filed a lawsuit relating to the allegedly infringing material otherwise Lynxx Networks will restore the removed material or cease disabling access to it.

Repeat Infringer Policy

Pursuant to Section 512 of the DMCA, it is Lynxx Networks’s policy to terminate the account of repeat copyright infringers in appropriate circumstances.

Camp Douglas

127 State Hwy 12 & 16
Phone: (608) 427-6515
Hours: M-F 8:00am-4:30pm

New Lisbon

201 Leer Street
Phone: (608) 427-6515
Hours: M-F 8:00am-4:30pm