First, we bury mainline fiber, which is the fiber that runs along the main roads. Mainline is typically placed in the right-of-way. Since fiber cable runs underground, we utilize plowing, trenching, or directional bore techniques to get it there, which involves some big machinery.

If you have given us permission to bury / signed up for a fiber connection (aka a "drop"), the locators will come out to the areas where Lynxx is burying fiber to mark any underground lines such as: gas, electric, other telecommunications, etc. Flags and markings need to remain in place; workers will remove them when it is safe to do so.

The "drop" is what we call the fiber that is spliced from our mainline and buried in a trench to your home. The fiber is then connected to a grey shell that’s attached to the outside of your home and serves as the transition point for the fiber as it goes from outside to inside the house. When it’s time to run the drop to your home, our contractors will get in touch with you to go over where the line will be placed and if there are things in the yard to avoid (i.e. underground dog fence, sprinkler systems, etc.) 

After the drops are run in your neighborhood our contractors have work to do before we can connect your home for service. The cabinet (think of it as the brains of the operation in your neighborhood) has to be set, programmed, and fired up. We also have to splice fiber in multiple locations along the path between the cabinet and your home. Once the fiber is spliced, and equipment in place, we have to test everything to make sure there are no weak links in the chain. We run the drops as early as we can so when all the work is done, we can connect you for service as soon as we possibly can.

When you get an e-mail from us saying it's time to order services, you'll go online and choose your internet, tv, and phone, and then schedule your installation date and time. On that day, a technician will come to your home to connect the outside ONT equipment to the router and devices in your home and make sure everything is up and running as it should be. 

If I want service, do I have to sign up?
Yes! If you want Lynxx Networks service you MUST sign up for a fiber connection. Signing up for service simultaneously gives our company and our contractors permission to go on your property and bury fiber to your home. You can sign up for service by clicking here. Signing up for service now does not commit you to taking certain services - choosing internet, voice, and TV options will occur at a later date. 

Is the fiber connection free? 
Yes - while we are constructing our network, the fiber conection to your home is free. If you are interested in having Lynxx service now or in the future, we advise you to sign up for the fiber connection NOW. Once your neighborhood is ready for service you can apply for services and schedule your installation date at your convenience. If you don't take the fiber connection now, but decide you want our service in the future, there may be a connection fee.