A New Voice Option to Stay Connected!
We are providing an upgrade to your traditional voice service. Optic Voice offers reliability and will lower your monthly bill. No tricks and no hidden fees. This voice product only costs $10/month! Customers will save approximately $156 per year. To sign up or find answers to frequently asked questions, click here!
Important Information Regarding Optic Voice
Residential Unlimited Local and Long Distance Plan Details
What types of calls are included in the unlimited long distance? Direct dial (1 + area code + phone number) calls to 48 states, Alaska, Hawaii,Puerto Rico, Virgin Islands and Canada.
No international calls are allowed, only calls to the states and countries listed in the prior sentence.
Toll cycle ends the 20th of each month.
Timing – calls rounded up to the minute and in one minute intervals.
Customers can call directory assistance. The rate is $0.95/minute.
Customers can call an operator and ask for an operator to complete a call for them. The rate for this type of call averages out to $0.50/minute.
Call or email LYNXX NETWORKS Customer Service Department for current installation, labor charges and application for service procedures.
Taxes and government fees not included in the prices shown. Prices are subject to change without notice.
Important Information About Optic Voice Details
Optic Voice service will not work in the event of a power outage unless a battery back-up is installed and in working order
Lynxx Networks offers an 8 hour and 24 hour battery back-up options for corded phones. Contact the Customer Technology Consultant department for retail prices. A customer can also purchase a battery back-up at the retail store of their own choice.
Optic Voice is a fixed voice service which means it cannot be moved to another location outside of Lynxx’s network. It will not function. Example: A Lynxx Optic Voice customer resides in New Lisbon but spends a couple of months during the year in Arizona. They want to be able to take their Optic Voice service with them to Arizona and utilize it while staying in Arizona. The service will not work in Arizona.
If your internet service is disconnected due to non-payment of your monthly Lynxx bill, your Optic Voice will be disconnected at the same time as your internet. Your Optic Voice service is powered by your internet service. Additionally, when your Optic Voice service is disconnected, you are not able to call 911, 611 or Lynxx’s local office.