Small Business

“We had a storm that fried our phone system – our credit card machines were down – everything. I had nothing. I called Jim Costello and he had a technician over here that day and we were up and running with phone and Internet. The experience with Lynxx has been amazing – we love it. With Lynxx we have a shorter time to run credit card transactions, compared to a long delay with our old company. There  hasn’t been a blip with the phone or Internet – we’re very happy with it. We have had Charter and Century Link and nothing compares with what we are getting now in terms of both speed and service. I highly recommend Lynxx.”

Mark Rose, Owner
Tomah Cash Store

“As I was shopping for internet for my new office, I was surprised by the lack of customer service the other big-box providers in the area provided. Thinking I had to use one of their services because I didn’t know about other more local companies like Lynxx, I signed up for a month-to-month contract with a DSL provider. About a month later, Jim walked through my door and talked to me about Lynxx Networks and what they had to offer. Needless to say, we ended up signing on as a Lynxx customer. Little did I know, what actually sealed this deal was the customer service; I didn’t fully realize this until a few months later.

The install process was fast and painless. The team was in and out in a few hours. The setup process with Chris back at the office was the most pleasant experience I’ve ever had with an internet and phone provider. Being able to have a human conversation with people is something you just can’t buy these days. After the initial setup call with Chris, we did talk several times to verify service, check speed and ensure things were up and running 100%.

Needless to say, I canceled my big box DSL service and do not intend to go back. We’ve been with Lynxx for almost 3 years. In that time we’ve never had an outage, and the customer service continues to be as awesome as it was when we first became a customer. Thank you Lynxx!”

Brenden Kehren
Owner, Kehren Development

 

“5 stars.”

David Reel,
Owner, Reel Bros.

“Lynxx is a key partner for the success of our business! The billing is clear, concise, and transparent. Our internet speeds are faster and more reliable than our experiences with prior services. In the unusual occasion that we do have to call, we speak to a REAL person from our community in a matter of seconds. Both Lynxx’s customer service and internet quality have exceeded our expectations. It’s one less thing we have to worry about as a small business and we’re so pleased we made the switch to Lynxx.”

 Angie Frost
Owner, Everfit Women’s Health Club

“Internet speed is blazing fast with no interruptions. The phone service works as it should with zero problems.”

Eric Arneson
Owner, Gear Driven Performance

“We are happy with the service. We’ve had no issues like we had with past providers, and if there were to be an issue, it doesn’t take long for someone to resolve the problem. (Lynxx provides) a very important service.”

Terrie Nuttall
President, Mauston True Value

“We are very happy with our new phone system and the team that set it up. This new system offers capabilities far beyond what our previous phones offered, which is especially important when it comes to fall fundraisers and call-in giveaways. Thank you for providing such great products and services.”

Prayz Network Staff

“The Lynxx internet service is great! When we do have an issue, which is not often, the technical support is always very helpful and promptly resolves the issue.”

Jessica Bilski
Executive Director

“Adding free Wi-Fi has been incredibly popular with our customers. Between phone and Wi-Fi, Lynxx saved us a great deal of money from our previous providers, and the stability has been incredible. We’ve had very few times that we’ve needed customer service, but every time we have, the service is outstanding!”

Greg Ackerley
Owner, Flying Wheels Roller Rink

“We’re so glad Lynxx finally came to our area! It’s so much faster than our previous supplier! Ever since putting Lynxx in, all of our internet-related issues are now gone!”

Jason Lubinski
Owner, Carquest

“I have never had any issues with the services I receive from Lynxx. Their internet service is fast, their employees are very knowledgeable, and if I have any questions or need any help, they are always willing to answer my questions and respond quickly to service requests. I highly recommend them!”

Terese Barth
General Manager
Camp Douglas Farmers Co-op